OUR SERVICES

Municipal Technology, Audit & Advisory

MuniFix delivers meter management technology, municipal operations platforms, forensic audit, revenue protection and specialist advisory — keeping municipal accounts accurate and well-governed.

Meter Data Verification

Verification of electricity and water readings using GPS-stamped, photographic evidence, check-reading validation and exception reporting to eliminate estimate-driven billing.

Forensic Billing Audits

Detective-control audits that reconcile clearance figures, tariffs and payments at stand level and test every charge against the valuation roll and the Municipal Systems Act.

Revenue Recovery & Protection

Identification and recovery of overcharges, overpayments and invalid fees, followed by ongoing monitoring that protects revenue from future leakage.

Compliance & Governance

Legislative-standard reporting with a full who-what-when audit trail, aligned to the Municipal Systems Act, PAIA, PAJA and MSCOA requirements.

Service

Meter Data Verification & Metering Technology

We verify electricity and water consumption using the MuniFix Meter Management platform — GPS-stamped, photographed readings, route sequencing, check-reading validation and exception reporting. This replaces estimate-driven billing with accurate, auditable actuals, detects illegal connections early and gives you defensible evidence for every reading.

Meter Data Verification & Metering Technology
Service

Forensic Municipal Billing Audits

Our forensic specialists build a single reconciled database from clearance figures, group accounts, statements, deeds searches and proofs of payment — then reconcile it at individual stand level against payments made. Every charge is tested against gazetted tariffs, the valuation roll and the Municipal Systems Act (Act 32 of 2000, s118) to expose overcharges, invalid fees and misapplied interest.

Forensic Municipal Billing Audits
Service

Revenue Recovery & Protection

Once discrepancies are confirmed, we quantify and pursue recovery of overcharges, overpayments and invalid fees, engaging the municipality directly to resolve exceptions. Continuous monitoring then protects your accounts from future leakage — turning a one-off recovery into lasting financial control.

Revenue Recovery & Protection
Service

Property, Rates Clearance & Transfer Support

For property portfolios, transfers and resettlement close-outs we verify rates clearance certificates, reconcile against deeds-office transfer dates and letters of undertaking, and confirm final balances due to or from the municipality — giving conveyancers, developers and finance teams the certainty to complete transactions and close projects.

Property, Rates Clearance & Transfer Support
Service

Institutional Resilience & Governance Advisory

We help institutions build operational resilience aligned to ISO 22301 — business continuity policy, risk assessment, business impact analysis, disaster recovery planning, crisis-management frameworks and staff training — so critical services keep running through disruption and governance obligations are met.

Institutional Resilience & Governance Advisory
TECHNOLOGY PLATFORM

The Technology That Powers Our Delivery

Our expertise is the product — but purpose-built platforms make it auditable, transparent and repeatable. MuniFix deploys metering and operations technology that captures accurate field data, verifies municipal billing and keeps a full record of every action.

MuniFix Meter Management

MuniFix Meter Management

Automated meter reading with built-in internal controls, route sequencing and exception reporting. Every reading carries a GPS location stamp and photographic proof, check readings catch variances before billing, and illegal connections are flagged early — all on an MSCOA-aligned audit trail.

GPS + Photo ProofRoute & GISCheck ReadingsException Reporting
Municipal Operations & CRM Platform

Municipal Operations & CRM Platform

A modular platform unifying asset management, multi-channel customer-care ticketing, records governance and meetings. Role-based access controls and audit trails underpin every module, with REST APIs and webhooks integrating GIS, payment gateways and SMS providers.

Asset RegisterMulti-Source TicketingRecords GovernanceAPI & Webhooks
SECTOR APPLICATIONS

How We Apply Our Services by Sector

The same services, tailored to the municipal realities of each industry we support across South Africa.

Mining & Resources

Mining & Resources

Forensic reconciliation and metering assurance across extensive property portfolios and high-consumption operations.

Healthcare

Healthcare

Protecting hospitals and healthcare institutions from account discrepancies and disruption that carry operational risk.

Education

Education

Giving universities, colleges and schools visibility and control over municipal accounts across multiple properties.

Property & Real Estate

Property & Real Estate

Rates clearance, transfer and reconciliation support that keeps property portfolios accurate and transaction-ready.

Retail & Commercial

Retail & Commercial

Centralised oversight of municipal costs and risk for organisations with multiple branches and properties.

TAKE ACTION

Ready to Bring Accuracy and Control to Your Municipal Accounts?

Let our specialists review your municipal accounts, metering and operations — and help your organisation achieve accuracy, efficiency and strong governance.